Bookings, payments, guests and the phone, in one place, running alongside everything you already own.
No hardware in your building. Payments run through your own Stripe account, so the money goes from the parent straight to you.
Every party, group and private hire in one place, with real availability and a price of record on every booking.
Card payments through your own Stripe account. The parent pays you directly and we never hold a cent of it.
A customer list that builds itself out of real activity, matched by phone number, with every visit attached.
The AI front desk built into the platform. It books into the same calendar your staff are looking at.
Do you have anything the twenty fifth? It's about fourteen kids.
We do. The Castle Room is free at two, and for fourteen the Adventure package is four hundred and fifty nine.
You locked up twenty minutes ago. Three other venues have already gone to voicemail. Here is what happens at yours.
Ember picks up as your venue and answers from your hours, rooms and package prices. Not a menu and not a message.
The party is booked into the same calendar your staff use, with the room held so nobody else can take it.
A deposit link and confirmation email reach the parent while she is still on the couch. She stops ringing other venues.
You open Lumio with a coffee. The booking, the guest, the deposit and what the call cost you are already there.
Answered by Ember for Joyland, a demo venue we built so you can test it without bothering a real business. Nobody will call you back.
The core is identical everywhere. What changes is the thing you are selling and the questions a parent asks about it.
Changing platforms usually means new tills, new hardware and a month of your life. That is not what this is.
Hours, rooms, party sizes and prices go in once. We pull most of it off your own website first, so you are correcting rather than typing.
Keep your ticketing, your till and your phone number. Start with the calls you already miss. The failure mode is the situation you have today.
Fifty answered calls a month are free, permanently. You will have real numbers of your own before anyone asks you to commit.
The established suites are good software with twenty years behind them. We are not pretending otherwise.
Lumio runs alongside what you own. You are not betting your season on a migration to find out whether we are any good.
Look at the platform grid above. Most vendors would have shipped all of it in grey and let you find out later.
The demo number is a real venue on the real system. Ring it at midnight and try to break it. No form first.
Not a trial with an end date. A free tier you can genuinely run a small venue on, with the whole platform attached. Paid plans start when your call volume does.
See full pricingNo, and we would rather you did not while you are deciding. Start with the calls you already miss, after hours and when the line is busy. Keep your ticketing and your till.
Yes. We forward your existing number, or only the calls you choose. Nothing about your number changes and you can switch the forwarding off in a minute.
Not yet. Today the calendar fills from the phone, from your staff and from your existing ticketing. A public booking page is on the way and it is not built, which is why it is not on the grid above.
Through your own Stripe account, so money goes from the parent straight to you. Deposit links, balances and refunds work today. Counter payments, memberships and gift cards are waiting on setup.
No. The rule lives in the database rather than in code that has to remember to check, so it holds even when something else goes wrong. We test it by firing two bookings for the same room at the same instant.
Lumio Software LLC, a small team building one thing properly. Ring the demo number before you speak to any of us and judge the product on its own.
Thirty minutes with your own hours, rooms and packages loaded in, so you are looking at your venue rather than somebody else's demo.